Managed

Services

Only Pay for Uptime

What we do

Ravenscroft Online is a Managed Service Provider (MSP) providing businesses with technical peace of mind through custom, support-based IT services and solutions. We understand that every minute of technical downtime adversely affects your ability to service your clients.

In short: our operational staff support your employees by providing proactive technical advice and solutions and helping them to troubleshoot and resolve any IT or technical related challenges they may have.

How we do it

We partner with your IT Manager or provide full-service IT solutions, depending on your requirements. Either way, our focus for your business is on:

Proactively increasing your productivity
Shaping your future direction (versus merely adjusting what you already have)

Solutions

Onsite Support and Disaster Recovery
Software Assurance
Desktop Migration
Comprehensive Reporting
Workstation Optimisation
Desktop / IT Policy Management
Network Discovery
Hardware Lifecycle Management

Patch Management
Continuous Monitoring
Remote Access and Support
Service Desk
Access to Ticketing System
IT Asset Management
Backup Verification
Antivirus Verification